Tag: mobile apps in healthcare

Insurers Turn to Mobile Technology to Increase Customer Engagement

Insurers Turn to Mobile Technology to Increase Customer Engagement

While most payers have mobile apps, the question is whether or not they meet consumer needs and expectations. Without discounting the value of apps that provide users with easy access to relevant tasks and functions, insurer apps can be more than utilitarian. They have the potential to do more than mimic desktop portals.