Tag: online shopping

Cost Plus World Market: A Study in Zen and the Art of Conversation Management

Cost Plus World Market, a retail and online marketplace for international gifts, home accents and foods launched its Facebook presence in November and already boasts more than 258,000 fans. In an environment where 9 out of 10 companies feel that they are doing a poor job using social media, what has World Market tapped into that others may be missing? Here’s our analysis.