Tag: social business

Talk to a bank about social media, and you may see it shift or squirm in its chair a bit. But talk to a bank about customer data? Likely, it will lean in and listen carefully. So what happens when banks realize they can access customer feedback and observe consumer behavior via social media?

We are conversation-centric in theory… and in practice. We’re using social media to put collaboration and conversation at the core of our business. Are you?