How Are Health Insurers Using Smart Speakers and Voice Assistants to Serve Members?
As interest in smart speakers and voice assistants in the healthcare space grows, we’re seeing exploration on both the medical side and the insurance side.
As interest in smart speakers and voice assistants in the healthcare space grows, we’re seeing exploration on both the medical side and the insurance side.
The way consumers search for information is constantly changing, and search engines are adapting accordingly, with features like voice search. It's important for healthcare companies and organizations to understand the importance of this function.
Just a few months ago, our Healthcare Team discussed the imminent possibility of someone being able to use Alexa to access their private health information. Well now, it is happening!