Project Manager
The Project Manager at our marketing agency will be client-facing and part of the account management team, overseeing multiple projects simultaneously and ensuring that they are delivered on-time, within budget, and to the satisfaction of our clients. This role involves working with cross-functional teams of account managers, designers, copywriters, and developers to create effective marketing campaigns and strategies for our clients.
Responsibilities:
- Independently coordinate and manage multiple projects simultaneously, from inception to completion, within budget and timeline constraints
- Serve as a primary point of contact between clients and the internal team, ensuring that communication is clear and efficient
- Partner closely with Traffic Managers and internal cross-functional teams to ensure changes in day-to-day project needs and schedule are being anticipated and managed
- Prioritize and troubleshoot based on changing project needs and attention to internal and client deadlines
- Develop project briefs to kickoff projects internally
- Develop project schedules/timelines, ensuring that milestones are identified and met
- Update project status documents on a daily basis and communicate project progress to internal and external stakeholders
- Review and evaluate copy and design to ensure creative is meeting client expectations and objectives
- Facilitate and manage the final production process including: scheduling and maintaining production dates; providing complete information and detailed instructions to studio; coordinating client approvals; proofing and reviewing final, contact and color proofs; and reviewing all purchase orders to vendors for accuracy
- Listen to client inputs, reconcile client feedback, and clarify client expectations. Share client feedback and revisions with the larger internal team
- Continuously monitor and evaluate project progress; identify and manage project risks and issues, communicating them to the appropriate stakeholders to ensure successful project outcomes
- Maintain daily status reports and meeting agendas for internal teams and clients
- Manage budgets and resources, working with senior account team members to ensure that projects are profitable
Skills & Strengths:
- Ability to evaluate creative, copy, design
- Proven ability to manage multiple projects simultaneously, delivering them on-time and within budget
- Strong communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders
- Adaptable to changing situations and demands
- Exhibits strong problem-solving skills and resourcefulness to navigate ambiguous situations and deliver results
- Strong organizational skills and attention to detail
- Strong proofreading skills, with experience in English writing and familiarity with AP style considered a plus
- Quick learner, capable of grasping concepts and extrapolating and applying knowledge to current and future work projects
- Experience working with cross-functional teams, including designers, copywriters, and developers
- Knowledge of marketing strategies and disciplines, with the ability to apply them to project planning and execution
- Work extremely well under stress and tight deadlines in a very fast-paced environment
- Knowledge of print and digital production processes a plus
Requirements:
- Bachelor’s degree in Marketing, Business, Communications, or a related field
- 3+ years of experience in marketing project management, including creative review and evaluation
- Agency experience in a client-facing role preferable
- Highly Proficient in Microsoft office (Word, Excel and PowerPoint), exposure to SharePoint, Adobe Acrobat and Workfront is a plus
- Cross-channel experience, inclusive of email and direct mail experience
- Ability to work remotely, as required, with a dedicated workspace without distraction and reliable high-speed broadband Internet connectivity
- The candidate must be able to work within the Eastern Time Zone (ET) and adhere to standard business hours of 8:30 AM – 5:00 PM.
- Flexibility is required as there may be occasions when work outside of these hours is necessary to meet project deadlines or address urgent client needs.